When we receive an application for rental of a housing unit in our community, we do the following:
1. Confirm that application fees have been paid. If they have not been paid, the application is rejected and no explanation or notice is sent to the applicant;
2. Owner reviews the application for completeness. If the application is not complete, the application is rejected and a telephone call or an email is sent to the applicant requesting additional information. Failure to respond within two business days will result in the application being rejected and the unit returned to the available pool.
3. If application is complete, owner reviews the application for suitability based on the standards set forth in our Rental Screening Policy. If the application does not meet our standards, a letter will be sent to the applicant at the address provided in the application with the reason for rejection.
4. If the application meets the standards of our Rental Screening Policy, Owner will forward the application to the on-site Property Manager with a statement of approval and the amount of the security deposit.
5. The Property Manager will contact the applicant and offer the unit for rent and disclose the amount of the required security deposit. If the move-in date and amount of deposit are acceptable to both parties, the unit will be removed from the available pool of units. The applicant must come into the office within three business days to pay the security deposit and sign a Security Deposit Agreement or Rental Agreement/Lease.
Failure to sign the Security Deposit Agreement or Rental Agreement/Lease and pay the security deposit within three business days will result in the unit being put back into the Available pool of units and the application status will be changed to rejected. Applicant may reapply for the same or another unit if rejected for this reason.